System Settings

System Settings allow authorized administrators to configure platform-wide behavior and default settings for AiX.

These settings apply across the AiX environment and may affect multiple users, teams, and platform capabilities.

Because changes to system settings can affect the operation of the platform, access should be limited to authorized administrators.

Accessing System Settings

To access System Settings:

Sign in to AiX using an account with administrative permissions.
Open Administration.
Select System Settings.
Select the settings category you want to review or modify.

The settings available depend on your AiX version, deployment configuration, and administrative permissions.

General Settings

General settings define basic information and behavior for the AiX environment.

Depending on your configuration, these settings may include:

Organization name
Environment name
Default language
Regional settings
Date and time format
Time zone
Default application behavior

These settings can help align the AiX environment with your organization's operating requirements.

Organization Settings

Organization settings identify the organization or business environment using AiX.

Depending on the deployment, administrators may configure information such as:

Organization name
Display name
Organization information
Default preferences

Organization settings may also be used by other AiX capabilities when presenting information to users or generating outputs.

Regional Settings

Regional settings control how locale-sensitive information is presented within AiX.

Depending on the available configuration, administrators may define settings such as:

Default language
Time zone
Date format
Time format
Number format

Individual user preferences may override selected defaults where supported.

Administrators should ensure that the configured time zone is appropriate for scheduled processes and audit information.

Default Settings

AiX may provide platform-wide defaults for selected capabilities.

Defaults help provide a consistent starting configuration while allowing individual resources to use different settings where permitted.

For example, an organization may define defaults that are used when a new resource is created.

Changing a default setting does not necessarily change existing resources that already have their own configuration.

AI Defaults

Where available, administrators may define default AI-related preferences for the platform.

These may include settings such as:

Default AI model
Default response behavior
Default language
Other platform-level AI preferences

Only AI models that have already been configured and made available to the AiX environment can be selected.

Detailed model configuration, endpoints, credentials, deployment, and lifecycle management are covered under AI Model Management.

Content and File Settings

Depending on your organization's configuration, system settings may include default behavior relating to content and files.

These settings may control areas such as:

Supported content behavior
Default content locations
File handling preferences
Output handling
Temporary or working content

Technical storage configuration, network shares, mounted volumes, and infrastructure-level file services are covered under Deployment and Operations & Maintenance.

Application Settings

Application settings control selected platform-wide behavior within AiX.

Depending on the version and configuration, these settings may include:

Feature availability
Default user experience
Platform behavior
Resource defaults
Application-level options

Administrators should review the impact of a setting before changing it in a production environment.

Feature Availability

Some AiX capabilities may be enabled or disabled according to the organization's requirements, licensing, deployment, or configuration.

Depending on the environment, this may affect the availability of capabilities such as:

Chat
Knowledge Base
Assistants
Smartflow
Scheduler
Integrations
Other optional capabilities

Disabling a capability may affect users or processes that depend on it.

Review dependencies before changing feature availability.

Authentication Settings

Some authentication-related settings may be visible through Administration.

These may identify the authentication methods available to the AiX environment or control application-level authentication behavior.

Detailed identity provider configuration, Single Sign-On, federation, and authentication integration are covered under Authentication & SSO.

Administrators should avoid changing authentication settings without understanding how users currently access the platform.

Incorrect authentication configuration may prevent users from signing in.

System Settings and Technical Configuration

System Settings are intended primarily for application-level configuration.

Technical infrastructure configuration is documented separately.

Use the following sections when managing the underlying AiX environment:

AI Model Management AI model endpoints, availability, configuration, and model management.

Deployment Servers, containers, databases, storage, networking, and deployment configuration.

Integration Enterprise systems, identity services, document repositories, messaging services, and external APIs.

Operations & Maintenance Monitoring, logs, backups, recovery, patching, service management, and routine maintenance.

Security Authentication, authorization, data protection, audit, and security controls.

Refer to the following sections for additional information:

Users — Manage AiX user accounts.
Roles & Permissions — Control what users are authorized to do.
Authentication & SSO — Configure enterprise authentication.
AI Model Management — Configure and manage AI models.
Integration — Configure external systems and services.
Operations & Maintenance — Operate and maintain the AiX environment.
Security — Configure and understand platform security controls.